AVRO Association of Vehicle Recovery OperatorsAVRO Association of Vehicle Recovery Operators

Welcome to the Association of Vehicle Recovery Operators (AVRO)

Who we are
AVRO is the oldest-established and leading trade association for recovery operators. Its primary aim has always been to raise standards in the recovery industry. 
Today AVRO continues to be the leading voice of the industry and operates throughout the United Kingdom and Republic of Ireland through 14 regions and is the only representative body with a recognised set of standards. 
What we do
AVRO specialises in providing direct support, training, advice and services to our members as well as offering key member benefits such as cost effective insurance. 
Our members
AVRO members operate more than 5,000 recovery vehicles nationwide so represent the largest fleet cover of any recovery organisation. Each member is independently audited to ensure AVRO's minimum requirements are maintained. By using an AVRO member for your recovery requirements you know your fleet is in a safe pair of hands. 

                                                  AVRO appoints Derek Firminger as Chief Executive Officer

The Association of Vehicle Recovery Operators (AVRO) has appointed Derek Firminger to the post of Chief Executive Officer. Firminger has more than 36 years’ experience within the recovery sector and has been chairman of the RHA Recovery Group for the past five years, a role he has just relinquished on accepting the position with AVRO.

Firminger’s industry career includes establishing a leading recovery business Kenfield Motors & Kenfield Recovery, which was was sold to the Arcade Group and later became Ontime Rescue & Recovery for which Firminger served as Group Operations Director until 2013.

Steve Shinnick, AVRO President, welcomed the recruitment of such an experienced professional to lead the organisation: “I am delighted that Derek has been appointed to the role of CEO and
believe that his extensive knowledge of working within the industry, and his keen understanding of how the industry should be professionally represented will bring a new vigour to the Association”.
Derek Firminger adds: “I am very pleased to accept the position and looking forward to the challenge. I believe that my background in the recovery and workshop sectors, both as the owner of a sizeable recovery business and experience working within the high level corporate companies we have now in the sector, will be an important asset in the key task of building the AVRO brand.
Firminger has been representing the recovery industry in many roles over the past decade, including working on police committees and working groups with Thames Valley, Surrey and the Metropolitan police, as well as with ERRI and the APPG Freight Group at Westminster.
“Our industry is often telling itself how good it is, but not as effective at letting the outside world know,” adds Firminger. “AVRO is potentially a very strong brand and it needs to reassert itself as the leading representative body for the recovery sector in the UK and Ireland.”

AVRO is the oldest trade association in the recovery sector, having been established since 1977, and provides a range of direct member services as well as lobbying on behalf of the industry. It has fourteen regions covering all of the UK and Ireland, and the AVRO Benevolent Fund assists members and their families in times of need.
                                                                                   Derek Firminger appointed as Chief Executive Officer

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